ESG Principles in the 2024–2026 Business Plan
Promoting an inclusive group culture, attracting and training talent with the goal of building a sustainable financial system, the fifth pillar of the 24-26 Business Plan “Unlocking New Frontiers".
Sustainability principles have been incorporated into the group's strategic plan with tangible actions to contribute to a sustainable financial development.
Strategic ESG Objectives
24 goals with quantitative or qualitative metrics that impact pay in the short and long term.

Objectives 2024-2026:
- Raising awareness on sustainable mobility
- Increase the usage of public transport or company shuttles and increase renting with hybrid cars
- Improve greenhouse gas emission management
- Maintain energy efficiency of the head offices
Mission:
Significantly increase the share of renewable energy in the global energy mix and achieve sustainable and efficient management of natural resources.
Focused on 2 UN 2030 Agenda SDGs:
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Objectives 2024-2026:
- Implementation of Diversity & Inclusion (D&I) programmes
- UN Global Compact Signatory
- Join the Great Place to Work Engagement Survey with target participation of 70%
- Certification for gender equality (Bloomberg Index)
- Continuous improvement of partnerships with universities
- ESG Ambassador Employee
- Promotion of annual training plans covering both soft and hard skills in line with company and local needs
- Develop a Philanthropic Group Plan by 2026
- Policy anti-Harassment
- Training to employees in ESG topics - induction new hires
Mission:
- doValue places people at the center of its strategy. It’s commitment to diversity, training for its employees, support for vulnerable groups and respect for human rights reinforce its link with society, along with the promotion of socially responsible practices.
- Enhance and promote the diversity and social inclusion of all, regardless of age, gender, disability, race, ethnicity, origin, religion, economic or other status.
Focused on 3 UN 2030 Agenda SDGs:

Objectives 2024-2026:
- Financial Re-Inclusion Services
- Sustainability Data Digitalization
- Increase the participation to Client Satisfaction Survey
- Increase the participation to Debtors Satisfaction Survey
- Achievement of ISO 27001 Certification for doValue S.p.A
- Continuous Cyber Security training to the 100% of employees
- Maintaining ISO 37001 Certification for doValue S.p.A
- Implementation of Artificial Intelligence in the e-procurement system
- Implementation of the evaluation of ESG Ratings in the e-procurement system
- Privacy training to 85% of employees
Mission:
- Encourage the financial inclusion to maintaining the equilibrium in the financial-economic system.
Focused on 1 UN 2030 Agenda SDG:
We contribute to the sustainable development of the financial system.

The doValue Group has embedded ESG principles within its corporate strategy.

The doValue Group is committed to integrating Sustainability into corporate strategy.

We foster relationships based on continuous and proactive dialogue.

We manage our supply chain responsibly.
