The 2027–2029 Sustainability Strategy
The 2027–2029 Sustainability Strategy forms part of the Group’s transformation journey outlined in the “Ready · Set · Scale” Business Plan, translating our Purpose, Mission and Vision into concrete, measurable objectives.
Through initiatives focused on people, responsible credit management and the environment, the ESG strategy supports the evolution of the operating model, technological innovation and the Group’s ability to create long-term value.
Three pillars of the Stratgey
Our objectives 2027-2029:
- Promote business travel with a lower environmental impact through sustainable mobility solutions and digital working tools
- Improve energy efficiency at the Group’s main offices
- Strengthen the Carbon Footprint assessment and the framework for measuring and managing greenhouse gas emissions
Focused on 2 UN 2030 Agenda SDGs:
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Our objectives 2027-2029:
- Promote financial education and literacy initiatives in local communities
- Introduce a Group-wide methodology to measure the effectiveness of employee engagement and development programmes
- Deliver 3,000 hours of leadership training, supporting cultural transformation and the development of managerial skills
- Roll out the digital and artificial intelligence literacy programme across the Group
Focused on 3 UN 2030 Agenda SDGs:
Our objectives 2024-2026:
- Introduce a customer satisfaction survey to better understand customers’ needs and expectations
- Expand digital interactions, including the ability to manage payment arrangements through portals and other channels
- Achieve a completion rate of at least 85% for privacy training
- Achieve a completion rate of at least 85% for ethics and anti-corruption training
Focused on 1 UN 2030 Agenda SDG:
We contribute to the sustainable development of the financial system.
The doValue Group has embedded ESG principles within its corporate strategy.
The doValue Group is committed to integrating Sustainability into corporate strategy.
We foster relationships based on continuous and proactive dialogue.
We manage our supply chain responsibly.
Focus dedicated to ESG initiatives and projects
