Servicing
NPE Servicing
We offer loan management activities to Banks that outsource the management of all or part of their loan portfolio and Investors that have purchased loans from Banks or other Investors.
The services offered by the Group under NPE Servicing activities mainly include:
- collection activities, judicial or extrajudicial recovery of non-performing loans
- other management and administrative activities in support of recovery processes.
Real Estate Servicing
We are focused on the management of real estate assets at all stages of their life cycle.
The assets include both loan collateral properties and assets acquired by the Group’s clients as part of an enforcement process or a settlement arrangement - Real Estate Owned.
Services offered by the Group under Real Estate Servicing include:
for PRE-REO services
- advisory
- auction facilitation services
- amicable sales
for REO services
- REO onboarding and asset entry and control
- asset and property Managemen
- commercialization and closing
UTP Servicing
We support companies requiring a business turnaround, sources of short-term liquidity or, an active credit restructuring process acting on behalf of one or more investors or lending banks, with the ultimate goal of allowing the company to return to making timely interest and principal payments.
The Group’s services aim to change the status of the involved loans from Unlikely to Pay to Performing.
As opposed to the Group’s NPL Servicing activities, which focus on the collection of loans by realizing the value of any security, the Group's services aim to change the status of loans from Unlikely To Pay (“UTP”) to Performing.
Early Arrears and Performing Loans Servicing
We have developed services focused on the management of performing loans or loans that are less than 90 days past due and therefore not yet classified as non-performing.
Through this activity, doValue Group offers a comprehensive servicing solution that encompasses all types of loans:
- management of performing loans in their normal life cycle
- services aimed at helping customers-debtors of loans in early arrears to return to making regular payments before further credit deterioration, primarily through the negotiation of agreements and payment plans aimed at fostering financial inclusion.